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How 889sport Handles Your Personal Data

At 889sport, we collect only the data we need to run your account, process your deposits via DANA, OVO, GoPay and QRIS, and keep your session secure —…

Data collected only when necessaryDANA, OVO, GoPay & QRIS transactions logged securelyYour right to access, correct or delete your dataNo data sold to third partiesContact our team any time for data requests

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What Data We Collect and Why

889sport Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with 889sport, we record your registration details — name, email address, and phone number — alongside transaction records for each deposit or withdrawal you complete through DANA, OVO, GoPay or QRIS. We also log device identifiers, browser type, and session timestamps

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to maintain account security and prevent unauthorised access. Location data is captured only to determine whether access is permitted where local law permits. We do not store your full payment credentials; payment rails such as DANA and GoPay transmit tokenised references only. Cookies and local storage
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are used to keep your session active between pages and to remember your lobby preferences. Full details of data retention periods, your rights under applicable Indonesian law, and the procedure for submitting a data-access request are outlined in the sections below.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

DATA REQUEST CHANNELS

How to Reach Us About Your Privacy

If you want to access, correct or delete the personal data we hold about you, our privacy team is reachable through three direct channels listed below. We aim to respond to all data-related requests within 72 hours on business days. For account verification tied to a pending withdrawal, our support agents in Bandung are available 24 hours a day, seven days a week, to walk you through the identity check steps without delay.

Team online

Live Chat

Open the chat widget from any page of 889sport to reach a privacy-aware support agent directly. Available 24/7, with average first response under two minutes during peak Indonesia hours.

Email Support

Send your data-access or deletion request to our dedicated privacy email address. Include your registered account ID and the specific data you are requesting; we aim to reply within 72 business hours.

In-Account Request Form

Log in to your 889sport account, navigate to Settings, then Privacy, and submit a formal data request through the built-in form. The status of your request is visible in the same panel throughout the review process.

DATA HANDLING STANDARDS

Six Ways We Protect Your Account Data

From the moment you open your account to every QRIS top-up and every session on VIP Baccarat or Rocket Crash, we apply layered safeguards across your data.

Encrypted Storage

All personal account data — including email, phone number and transaction history from DANA and OVO — is stored using AES-256 encryption at rest. Access is restricted to authorised system processes only, not individual staff accounts.

Cookie Controls

We use session cookies to keep you logged in and preference cookies to remember your lobby layout. You can manage or clear these at any time through your browser settings or via the cookie preference panel inside your account.

Data Minimisation

We collect only what is required to operate your account. Payment data from GoPay and QRIS is stored as tokenised references; we never retain your raw wallet credentials or full card numbers on our servers.

Retention Limits

Account data is held for as long as your account remains active. If you close your account, personal records are removed within 30 days, except where applicable Indonesian law requires us to retain transaction logs for a defined statutory period.

Third-Party Sharing Policy

We do not sell or rent your personal data to any external marketing platform. Data is shared with payment processors such as DANA and OVO solely to complete your transactions and with identity-verification services only where local law permits.

Your Right to Correct or Delete

You can request a correction or full deletion of your personal data at any time via the in-account Settings panel, live chat, or email. We confirm every completed deletion in writing within five business days of finalising the removal.

Your Privacy Questions, Answered

The questions below cover what we get asked most about how 889sport collects and manages personal data. If your question is not listed, our live chat team is available around the clock to assist with any data-related concern specific to your account.

We collect your name, email address, phone number and date of birth at registration. Once you transact, we also log payment references from DANA, OVO, GoPay or QRIS alongside session timestamps and device identifiers for security purposes.

We share data only with payment processors needed to complete your transactions — such as DANA and GoPay — and with identity-verification services where local law permits. We do not sell or rent your data to any advertising network or marketing platform.

Log in to your account, go to Settings, then Privacy, and submit a data-access request. Alternatively, contact us via live chat or email. We aim to deliver a full data report within 72 business hours of receiving your verified request.

Yes. Submit a deletion request through the Privacy panel in Settings, by live chat, or by email. We remove personal records within 30 days of account closure, except where Indonesian law requires us to keep transaction logs for a statutory period.

Each payment rail sends us only a tokenised transaction reference — we never store your wallet password, PIN or full account credentials. This means your DANA or OVO balance details are never held on 889sport servers.

We use session cookies to maintain your login and preference cookies to remember lobby settings such as your last game category. You can clear or block these through your browser settings or via the cookie preference panel inside your 889sport account at any time.

Reach our privacy team via the 24/7 live chat widget, by email with your account ID included, or through the in-account request form under Settings. We respond to all privacy complaints within 72 business hours and confirm the outcome in writing.

How 889sport Handles Your Personal Data

How to Reach Us About Your Privacy

Live Chat

Email Support

In-Account Request Form

Six Ways We Protect Your Account Data

Encrypted Storage

Cookie Controls

Data Minimisation

Retention Limits

Third-Party Sharing Policy

Your Right to Correct or Delete

Your Privacy Questions, Answered

01 What personal data does 889sport collect when I open an account?

02 Does 889sport share my data with third parties?

03 How can I request a copy of the data 889sport holds about me?

04 Can I ask 889sport to delete my personal data?

05 How does 889sport handle payment data from DANA, OVO, GoPay and QRIS?

06 What cookies does 889sport use and how do I control them?

07 Who can I contact if I have a complaint about how my data has been handled?

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